What services does Linro provide?
As a result of the ongoing requirement to grow and learn new skills, we provide practical advice that works to owners of small to medium sized businesses in areas such as:-
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Business strategy
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Service management
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Management Sales
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Customer retention and service excellence
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Operations management
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Succession and career planning
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Executive coaching
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Managing workplace conflict
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Communication skills
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Team development
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OH & S Management
Rob Mackenzie, the Managing Partner of Linro & Associates, is an accredited Associate of the Institute for Independent Business (IIB). The Institute is a not-for-profit (non-profit) research, training and accreditation organisation. The executive coaching model developed by the Institute is customised to meet the requirements and objectives of each client on an entirely individual basis.
NADA/AADA Training
For the first time in history, the AADA will make NADA University available to Australian Dealers in a recently approved landmark agreement.
Australian dealerships will have a new and outstanding opportunity to increase their knowledge and add valuable skills to their team in the form of NADA University. In a landmark agreement recently reached, AADA in conjunction with the National Automobile Dealers Association (NADA) will bring their coveted education program to Australia. Without a doubt, NADA is amongst the leading automotive dealer associations in the world and so it is with great anticipation that this news is announced.
NADA University provides invaluable skills in dealership management and profit building. The courses are backed by quality teachers and industry pioneers, combining an excellent blend of theoretical and practice-based knowledge.
In Australia, NADA University will initially offer three courses:
For our Automotive clients, using real time numbers, we offer in-depth, practical training in the following areas:-
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Service Department Operations Management (3 day course)
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Sales Operations Management I (2 day course)
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Sales Operations Management II (2 day course)
All our consultants are accredited by the NADA University (National Automotive Dealer’s Association) to deliver these courses on behalf of AADA (Australian Automotive Dealer’s Association)
Other services and the Power of a Network
Through the Institute for Independent Business (www.iib.ws) Rob Mackenzie has access to a worldwide network of accredited consultants from all walks of life. All of whom are able to offer their knowledge and practical experience and apply this to a wide range of business disciplines.
In the event that while working together we come across an area that does not cover our particular area of expertise, we have immediate access to at least one accredited consultant with the required knowledge that will assist at no additional cost.
This is the true power of a network and practical advice that works!
Working together
We are trained to listen to your concerns, clarify your challenges and analyse your business in a collaborative, non-judgemental way. We understand and appreciate the difficulties involved in running a business because we have been there and done it ourselves.
One of the worst situations to be in is when you have to make the hard decisions and because you are on your own you feel isolated and trapped. We will take the pressure off and work alongside you as a member of your team, using our extensive experience in business to work through the everyday challenges you have to deal with.
Why would you need us?
You may find that you need some practical advice and assistance for one or several of the everyday challenges mentioned below:-
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Is your business achieving the goals you have set?
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Are you having sleepless nights worrying about how to deal with the challenges you are facing?
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Do you find that your time for family is being eroded by the demands of your business?
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Are you achieving the desired return on investment?
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Are you missing out on opportunities?
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Do you feel that some of the enthusiasm you once had for your business is waning?
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When would be the right time to sell?
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Do you have a succession plan?
Where and how do you start?
Contact us for a 90 minute, confidential business review. There is NO obligation and NO fee for this meeting. We will assist you in dealing with your concerns; together we will identify the opportunities that will bring new focus and help you to improve the performance and profits in your business.
Our speciality is to provide the owners and managers of small to medium sized businesses with practical no-nonsense advice and assistance that will lead to better results across the board.
Service Department Operations Management Course
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